How to Delete Opay Account: (Step-By-Step)

If you are looking to delete your Opay account, this article is for you.

Opay is a mobile payment service that enables users to pay bills, transfer money, and perform other financial transactions.

However, for various reasons, a user may decide to delete their Opay account.

Opay is available in Nigeria and Kenya and has become increasingly popular in these countries.

Reasons for Deleting an Opay Account

There are several reasons why a user may want to delete their Opay account, including:

  • Dissatisfaction with the service provided by Opay.
  • Security concerns.
  • No longer using the service.
  • Switching to a different payment app.

Things to Consider Before Deleting an Opay Account

Before deleting your Opay account, there are a few things you should consider:

  • Ensure that you have no pending transactions as you will not be able to access them after deleting your account.
  • Ensure that you have removed all funds from your account before deleting it.
  • If you have a pending loan, ensure that you have paid it off before deleting your account.
  • Once your account is deleted, your phone number will be removed from the Opay database, and you will not be able to use it to create another Opay account.

How to Delete an Opay account via Email

Deleting an Opay account via email is a straightforward process. Here are the steps to follow:

  1. Open the email account you registered for your Opay account and verify that the email address is the same.
  2. Compose an email to support@opay.team and explicitly request that your Opay account be canceled, deleted, or deactivated.
  3. In the subject section of the email, type “REQUEST TO DELETE MY ACCOUNT.”
  4. Send the email and wait for a response from Opay.

How to Delete an Opay Account via the Opay App

Deleting an Opay account via the Opay app is also straightforward. Here are the steps to follow:

  1. Login to the Opay app with your details.
  2. Click on “ME.”
  3. Click on “Settings.”
  4. Click on “Delete Account.
  5. Confirm that you want to delete your account.

How to Delete a Beneficiary on the Opay App

If you have added a beneficiary to your Opay account. Then you will need to delete them before deleting your account.
Here’s how to do it:
  1. Open the Opay app and log in.
  2. Click on “ME.
  3. Click on “Beneficiary Management.”
  4. Select the beneficiary you want to remove.
  5. Click on “Delete Beneficiary.”
  6. Confirm that you want to delete the beneficiary.

How to Remove Your BVN from Your Opay Account

If you have linked your Bank Verification Number (BVN) to your Opay account. Then you will need to remove it before deleting your account.

Here’s how to do it:

  1. Open the Opay app and log in.
  2. Click on “ME.
  3. Click on “Settings.
  4. Click on “Security.
  5. Click on “Delete BVN.
  6. Confirm that you want to delete your BVN.

Frequently Asked Questions (FAQs)

 
 

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