How To Delete Afterpay Account (Step-By-Step)

Afterpay is a popular payment service that allows you to buy now and pay later in four interest-free installments.

However, if you no longer want to use Afterpay, you may want to delete your account and remove your personal and financial information from their system.

Here are the steps to do so, depending on whether you want to delete your account from the app or the website.

Delete Afterpay account from the app

If you have the Afterpay app on your phone, you can delete your account from there.

Here’s how:

  1. Open the Afterpay app on your phone.
  2. Log in to your account (skip this step if you are already logged in successfully).
  3. Tap the “My Profile” option.
  4.  From here, click on “Deactivate Account”.
  5. You need to provide a reason for closing the account.
  6. Your account will be closed once the process is complete, and you will receive an email confirmation.

Delete your account from the website

If you prefer to use the Afterpay website, you can delete your account from there as well. Here’s how:

  1. Visit the official Afterpay website on your computer or phone.
  2. Log in to your account with the email address and password you registered with Afterpay.
  3. Go to the “My Profile” section.
  4. On this page, click “Deactivate Account”.
  5. You need to provide a reason for closing the account.
  6.  Your account will be closed once the process is complete, and you will receive an email confirmation.

Alternative method: sending an email request

If you have trouble deleting your account from the app or the website, you can also send an email request to Afterpay’s customer service. Here’s how:

  1. Open your email service provider and log in with the email address you registered with Afterpay.
  2. At the bottom right, click the Compose option.
  3. In the “To” field, enter info@afterpay.com.au.
  4. On the subject field, type “Request to delete my account”.
  5. In the body of the email, explain why you want to delete your account and provide your full name, phone number, and date of birth for verification purposes.
  6. Send the email and wait for a reply from Afterpay. They may ask you some additional questions or confirm your account deletion³.

Things to consider before deleting your account

Before you delete your account, make sure you have paid off any outstanding balances or installments on your purchases.

If you delete your account while you still owe money to Afterpay, you may incur late fees or penalties.

You can check your account balance and payment schedule on the app or the website.

Also, keep in mind that deleting your account does not mean that Afterpay will erase all your personal and financial information from their system.

They may still retain some of your data for legal, regulatory, or operational purposes.

You can read their privacy policy to learn more about how they handle your data and how you can access or correct it.

Conclusion

Deleting your Afterpay account is a simple process that you can do from the app, the website, or by sending an email request.

However, you should make sure you have no outstanding payments or installments before you do so.

Also be aware that Afterpay may still keep some of your data for a certain period of time.

If you have any questions or issues, you can contact Afterpay’s customer service for assistance

FAQs about Afterpay

What is Afterpay?

Afterpay is a payment service that allows you to buy now and pay later in four interest-free instalments. You can use Afterpay online or in-store at participating retailers. You can also use the Afterpay app to manage your account and payments.

How much can I spend with Afterpay?

Your spending limit with Afterpay depends on various factors, such as your payment history, the amount of your order, and the availability of funds in your account. You can check your available to spend limit on the app or the website. Generally, you can have between $10-$3000 available to spend with Afterpay.

How do I pay with Afterpay?

You can pay with Afterpay using any debit or credit card that is issued in your country of residence. You can also link your bank account to your Afterpay account and pay directly from there. You can add or change your payment method on the app or the website.

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